140years back Gen. Custered made an effort to do an easier deal out while in the sticks again then that no-one favored at all.
The truth that I had to make 20 cell phone calls and pay a visit to your company store to NOT receive this information and facts is just not what precisely I'd personally consider ideal or something that remotely customer service.
Surprise….making ready for courtroom the background segment in the log (which I had been guaranteed might be there until March 22rd) had disappeared. Many calls to consumer service for the data wouldn't be furnished.
July 31, 2017 at six:55 pm I am particularly upset. I have had challenges with this service considering that I’ve had it on and off every single day. I didn’t complain before since I didn’t discover it Once i wasn’t using it for perform and the current task I've I utilize the phone alot now. I've experienced concerns with it telling me no data, weak link, almost nothing loading and no having the ability to send out text messages This is certainly messing up my income. I just bought from the cell phone with a supervisor named Jo and she or he advised me that due to the fact I didn’t report it until now I can’t have my entire month waived for the shitty service.
Might thirteen, 2015 at nine:05 am What terrible customer service and client appreciation. I are already with metro for 2 yrs. I used to be taking into consideration switching to spice up for a less expensive plan. As I went to terminate my approach with Metro I observed that a fresh promotion was readily available BOGO for pick 4g phones. I also observed that they now offer $50.00 for 2 traces. I walked into a company Metro PCS spot which advertised all of reported promotions. I requested opening a whole new account and buying a telephone introducing a line and receiving the 2nd phone totally free particularly as marketed. The rep Greg Tejeda (Claimed being the manager and was not) reported I “Was just wanting to reap the benefits of the advertising.
Had the one I talked not to acted as he did i would have just addressed it and went to Boost or wally worlds designs mext thirty day period. Alternatively I rode two miles to another keep in the exact same franchise and spelled out the problem, the person there described the pompous jerk into a T and reported his name was Raul.
costs might be pressed upon me. They just take my dollars and depart me without any service and inexcusable number of calls to buyer care/tech assistance.. I’m not purchasing impolite foreigners to waste my time & patience… Please, how can I'm going about this? I've Great saved email messages and txt with Corporate heading as far as “you should don’t say….”
another person so I'm devoid of cell phone service. I plan on contracting the State Lawyer Common and filling a grievance. If Each one would do the identical it's possible our voices is going to be herd.
January 19, 2014 at 12:24 am I'd a Awful working experience within the MetroPcs store on Fowler. 3 visits and sixteen pounds billed only to continue to be with out service and threatened through the alleged supervisor Yvette.no person could reveal to us why my fiance was billed a 16 greenback fee, made to wait 5 times, and after that given a refurbished telephone that also did not do the job. There are many plaques across the retail store along with receipts that say all returns are very good for seven days. We didnt hold out seven times, we did not even wait 7 several hours. We ended up back again in the store in less than thirty minutes. The mobile phone we got would not maintain cost. I had been informed itbis not The shop fault it had been a battery concern. I had no difficulty purchasing a battery but when i requested for this cost being returned and for me for being supplied back the cellphone I had been informed no.The supervisor known as retail store protection on me. I by no means cursed. I never threatened anythingnbut calling company. I really do hope the incident wad recorded. I realize working with the general public is just not eady but her Perspective was the worst I've at any time noticed. She asked me if I had a work and other if i didnt fully grasp the principle of procedures and restrictions? (Simply because I adked why i couldnt obtain a refund for any transaction that occurred a single hr prior).
Positioned close to the F educate, they were being uless way too. I told them what materialize and if they may phone headquarters inorder to receive my pin. Since when i called client service final evening, they told me i could get assistance an authorized supplier. In addition to boosting her voice right after inquiring if they might phone the corprate office bc i wasnt heading back again to your one particular on 162nd street. She experienced the nerve the lie and tell me “oh check out jackson hieghts its only 25 mins,i Stay there. Lair, took me an hour like i explained to her. Also she was so form to inform me company was the one particular on Jamaica. So with my toddler i needed to journey about the teach for 40 mins and walk Yet another 15mins, only to get help.
Instead of them building a person phone call and inquiring if i could get help after purchaser service gave me Completely wrong information and facts. All this just to secure a new phone. Hold out inorder so that you can delete your account you don’t produce a payment In accordance with workers? Also Based on your staff, rebates More hints should be mailed in. Definitely? Why is it the cost which was outlined for my cellular phone, i compensated for with out mailing in rebates? Like I’m that style of human being not to pay my Monthly bill or would screw with my credit history? The one two suppliers which might be descent, will be the a person on 83rd Avenue and Jackson hieghts and one other in corona by 103rd… Perhaps they should prepare their co-employees.
It isn't an exaggeration After i declare that his steps shocked one other staff members and shoppers who have been in the store. I hope Metro would get steps to circumvent this sort of violence from the place of work from going on again. I arrived to learn later that the individual assaulting my revenue rep was The shop supervisor and one other workers who have been there can validate this assault if they are not terrified or intimidated. I've spoken with other family and friends about my experience at Metro plus they all were shocked at my knowledge at this retailer.
So then it arrived time to shell out. HE stated Okay the full Price tag is 162 bucks. I checked out my mom and we claimed FOR WHAT? He explained well you do have to pay out product sales tax about the phones. I said how much is sales tax? He claimed 50 dollars Each individual. I was like 50 bucks on phones? WTF? We explained um no thats ok look at this site we cant tackle that. this article He then put some figures into the computer and explained effectively what about one hundred twenty. I explained lol I dont Believe so under no circumstances intellect but Thank you anyway. Juan stated appear on ladies You will need to pay for this when you dont it will come from my Look at. We stated perfectly dont method the order then it never ever existed and we walked out (he wouldnt let us take the paperwork with our info on it) I went to help make a call on my cellular phone to metro and my cellphone was useless. I went to The shop exactly where my cellular phone was from plus they stated yeah it seems like Metro PCS ported it out currently. I claimed how is the fact that attainable? They stated you must inquire them. SO I went back again to the store and Juan said yeah I now ported it (right before it was compensated for) so now the telephone number is with Metro. I said what about my mothers cell phone? HE stated no I havent accomplished hers nevertheless I explained Perfectly DONT. DONT Contact IT..You simply dropped me MY variety leave hers on your own. SO I went household and invested 7 several hours about the cell phone bouncing backwards and forwards. I known as metro and they mentioned nicely do you've the pin range. I explained there isnt any, they reported Are you aware the password? I said there isnt any. Very well apparently JUAN set a pin range and password on the account devoid of telling us. They claimed they couldnt do just about anything til they received it. I made a decision to visit cricket and see about porting my range from metro to cricket yet again. Perfectly that couldnt be performed due to the fact Juan experienced previously deactivated the phone, Therefore the variety was gone. So I had to put out extra money to acquire a cellular phone and obtain service via cricket. Everytime I check out to speak to the Operator of the store, he isn't there,,ironically and The shop manager retains lieing about when He's there rather than there. I come to feel like sueing!!! OH and then I Found out which the CEO Roger Linquist handed absent and JOHN LEGERE for TMOBILE is The brand new CEO of Metro…….Ive misplaced ALOT of money from METRO and IM Unwell OF IT.
00 to hookup. Then the service on my unlocked phone went crazy. My phone doesn’t ring, doesn’t accept phone calls, usually can’t go over the internet. I went on the cooperate storeally and they informed me which they were aware about the situation, but could not aid me.